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I have not received my prize yet
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scarface8
Rookie

Messages: 5
Offline

I won the first game of the nba finals. It has been a full week now, and I still have not received my gift code in my email. Should I be worried? Or is it just taking longer than usual?
Hands
MVP

Messages: 77
Offline

your prize is an xbox 360 and nba live 08 i believe. i need my claim form from tuesday night, please Zev.
AirPlayZev
Legend

Messages: 388
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Hello, the XBox 360's will arrive in 2-3 weeks. The 7 day period is for the prizes delivered via email.

Hands, your claim will be available momentarily.

Congratulations on your wins!

AirPlay Zev
Hands
MVP

Messages: 77
Offline

Sorry Zev, but it's still not showing up. I filled out the one from Game 2, but I need the one from Game 3.
AirPlayZev
Legend

Messages: 388
Offline

My apologies again!

Please give it a try now and you should see the claim form.

AirPlay Zev
scarface8
Rookie

Messages: 5
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Can you tell me how you are shipping the XBOX 360's? My address on here is a P.O. Box so I won't get it if it shipped UPS.
Hands
MVP

Messages: 77
Offline

No problem, Zev. I got it all filled out now. Thanks for all your help this season with prizes and other information. Now if only we can get that chatting from baseball and golf into basketball and football that would be awesome.
AirPlayZev
Legend

Messages: 388
Offline

Hi scarface8, will you please send me an alternate address to which I can ship the XBox, please email me at support@airplay.com.

Hands, stay tuned for BBall and Football, I think you will be pleased.

AirPlay Zev
scarface8
Rookie

Messages: 5
Offline

Hey Zev,

I just wanted to make sure you got my alternate shipping address. I've never gotten responses when I email the support address so I just thought I would double check with you on here.

Thank you.
AirPlayZev
Legend

Messages: 388
Offline

Hi scarface8,

I did get your mail, prize should be going out soon! I try my best to answer every mail that comes in to support@airplay.com, I apologize if I have missed one from you in the past.

Thanks,
AirPlay Zev
achah8630
Rookie

Messages: 1
Offline

I have not recieved my prize for winning game 5 of the NBA finals.
Hands
MVP

Messages: 77
Offline

That's because it is an Xbox 360 and hasn't been shipped yet. I'm assuming you mean your claim form.
AirPlayZev
Legend

Messages: 388
Offline

Hi Achah8630, I am so glad you posted. I went and checked you prize claim, and found an error, making both your prize for game 5, and the random winner's (hibiki198 prize unavailable to be claimed. It is now available, please claim it. I have double checked the rest of the prizes and they are/were properly available during their claim periods.

I have also sent you a mail prompting you to claim.

Thank you,
AirPlay Zev
Southrnman6
Rookie

Messages: 5
Offline

I have not received my players championship prize pack for winning the final day back nine ...Keith
AirPlayZev
Legend

Messages: 388
Offline

Hi there,

There were no prizes for front or back periods in the game, only for the overall scores/participation.

Did you claim a prize that you have not received, or were you looking for the claim?

The USGA prize packs that were won during each of the events (not including the Sunday finals), are coming soon, I will post here when they begin going out.

AirPlay Zev
 
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